Outstanding Orders briefing

OUTSTANDING ORDERS.
WHAT STILL HASN’T SHIPPED?

Theo lists open orders, how long they have waited and whether each is a fulfilment delay or a known wait.

Daily Pro+
Theo briefing
Open unshipped
Theo 10:00
7 outstanding • oldest wait 8 days
3 fulfilment delays · 4 known waits
Theo Analytics

Outstanding Orders · Daily briefing

What still hasn't
shipped?

Open orders, wait times, and aging — so fulfilment issues surface before customers chase you.

Pro · Business

Theo Analytics
Theo Analytics · 31 outstanding orders
08:55

Outstanding Orders — a real Theo email rendered with representative store data.

WHEN THE EMAIL ARRIVES.

10:00

Daily default

Open unshipped

Reporting window

Pro+

Plan availability

WHAT THE EMAIL COVERS.

In the briefing

  • Outstanding order and line counts
  • Average and oldest wait
  • Longest-waiting orders
  • Fulfilment-delay bucket
  • Preorder or backorder and dated or not-yet-released buckets
  • CSV with order number and line items only—no customer details

Why it matters

An open order is not always a warehouse problem. Theo separates the queue so you know where to look first.

PLAN AVAILABILITY

  • Pro · pick as a slot
  • Business · included

GET THE ANSWER BY EMAIL.

Choose Pro or Business to add Outstanding Orders to your daily briefings.

Get Theo for Shopify